100% Guarantee
We Protect Your Purchase.
You're entitled to a 100% refund for your tickets if:
- The seller accepts your order but fails to deliver it.
- The seller accepts your order but doesn't deliver it in time for the event.
- Your tickets are invalid for entry. (1)
Or your money back. Additionally, you'll receive a refund if your event is canceled and not rescheduled.
eTickets is dedicated to ensuring our customers have the tickets they need for unforgettable experiences. Our support team is always here to assist you.
Please note:
(1) To validate a claim of invalid tickets, verified proof in letter form from the venue is required. Simply written or stamped "voids" are not considered valid proof.
(2) A 100% refund for a canceled event excludes shipping costs.
Shop with confidence at eTickets, knowing that your purchase is backed by our 100% buyer guarantee.